We would like to welcome you back. We do sincerely hope that you and your loved ones are safe and continue to remain secure during these unprecedented times. We are closely monitoring updates from the Central & State Governments & local health departments regarding the CoronaVirus (COVID-19) and adhering to guidelines issued by these agencies. We would like to take this opportunity to share with you how we have used this time to implement detailed measures to prepare ourselves to welcome you. Our Policy, Guidelines & SOPs have been revised to meet your expectations.

Our Commitment to Cleanliness

At Mohan Palace, we remain committed to Smarter and Safer Stay Experiences for all our Guests! We have geared up & are COVID Compliant as per Norms so that you can enjoy a Worry Free Vacation. Precautionary measures have been put in place to ensure your safety & comfort. To ensure all standards and protocols are adhered to, each hotel has a dedicated Hygiene and Safety Manager.

• All touch points in public areas like a door handle, countertops, tabletops, railings, etc. are cleaned continuously using a sanitiser/disinfectant. These practices are also in place in guest rooms during the morning housekeeping service and at turn-down in the evening

• Protocols are in place for staff in the kitchens, restaurants, in-room dining, business centres, and banquet halls to sanitise their hands every time they serve food or touch food-related items

• Updated and detailed cleaning checklists, including the use of professionally identified chemicals and agents for all areas including laundry, are being followed and monitored closely

• All supplies and materials are sanitised before being admitted into the hotel premises

• Correctly formulated hand sanitisers are in place in all public spaces and the entrances, lobbies, corridors etc.

• Restaurants and seating in the lobby have been reconfigured to ensure safe distances are maintained between guests

• Temperature readings of guests and associates are taken at the entrance of the hotel

• A guest check-in self-declaration form is in place which covers COVID-19 symptoms. Any guest who indicates these symptoms is required to undergo a medical examination prior to check-in

• If any of the parameters for our guests or colleagues are not normal, a medical examination and medical assistance is provided immediately.

Our Flexi Amendment & Cancellation Policy

Mohan Palace is committed to ensuring our customers' experience ease during these uncertain times in their booking process. For any of your reservation requirements, the Hotel shall waive of all cancellation charges till 7 Days before your day of arrival. No Refund for Cancellation within 7 Days of date of arrival.

Travelling to Himachal Pradesh 

• Guests are also advised to use Arogya Setu-app while travelling.

• Wearing of Mask is Compulsory in all the Public Places

We would also like to remind you that if we can be of any assistance in any way at all, please do not hesitate to call us at +91 9914890008 or send us an email at booking@mohanpalace.com